Privacy Policy | Morgan's Motors N Cycles

Effective Date: [October 14, 2026]

Information We Collect

We collect information you give us directly and some information automatically when you visit our website.

Information you provide. When you request a quote, schedule service, call for a tow, contact us, or visit the shop, we may collect:

Your name
Phone number
Email address
Mailing or pickup address
Motorcycle details, such as make, model, year, mileage, and Vehicle Identification Number (VIN)
Any other information you choose to include in forms, messages, or conversations with us

Information collected automatically. When you use our website, we and our service providers may automatically collect:

Your IP address
Browser type and device information
Pages you visit and how long you stay
The website that referred you to us
Information collected through cookies and similar technologies

Cookies are small files stored on your device that help our website work properly and help us understand how visitors use it. You can set your browser to refuse or delete cookies, though some parts of the site may not work as intended.

How We Use Your Information

We use the information we collect to run our business and serve you. This includes:

Providing service. Preparing quotes, scheduling appointments, performing repairs, maintenance, and custom work, and returning your bike to you.
Towing and roadside help. Locating you and your motorcycle and arranging transport to our shop.
Communicating with you. Answering questions, sending updates about your bike, letting you know when it’s ready, and following up after service.
Billing and payments. Processing payments and keeping records of completed work.
Ordering parts. Using your motorcycle’s details, such as make, model, and VIN, to find the correct parts.
Keeping service records. Maintaining a history of work done on your bike so we can serve you better next time.
Improving our website. Understanding how visitors use our site so we can make it easier to use.
Marketing, with your permission. Sending service reminders, seasonal tips, or promotions. You can opt out at any time.
Legal and safety reasons. Complying with the law, responding to legal requests, and protecting our business, customers, and staff.

We do not sell your personal information.

How We Share Your Information

We only share your information when it’s needed to serve you or run our business. We may share it with:

Parts suppliers and manufacturers. To order the correct parts for your motorcycle or handle warranty claims, we may share your bike’s details, such as make, model, and VIN.
Payment processors. To securely process payments. We don’t store full credit card numbers on our own systems.
Towing partners. If we use an outside towing service, we share your location, contact information, and bike details so they can reach you.
Website and technology providers. Companies that host our website, manage our email, or provide scheduling and analytics tools. They may only use your information to provide services to us.
Legal and safety purposes. When required by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of our business, customers, or others.
Business changes. If our business is sold or merged, customer information may be transferred to the new owner, who would be bound by this policy.

How we use them.

Essential cookies. Needed for the website to function, such as keeping forms working correctly.
Analytics cookies. Help us see which pages are visited, how long people stay, and how they found us, so we can improve the site. We may use tools such as Google Analytics for this.
Advertising cookies. If we run online ads, these help us measure how well they work and show our ads to people who may be interested in our services.

Third-party tools. Some cookies are placed by outside services we use, such as analytics or advertising providers. These companies may collect information about your activity across different websites, according to their own privacy policies.

Your choices. You can control cookies through your browser settings, including blocking or deleting them. Blocking some cookies may affect how our website works. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage Google ad personalization through your Google account settings.

Do Not Track. Some browsers offer a “Do Not Track” setting. There is currently no common standard for responding to these signals, so our website does not respond to them at this time.

How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. These include limiting access to customer information to people who need it to do their jobs, using secure, reputable providers for payments and website hosting, and keeping paper records in a secure place. No method of storing or sending information is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you as required by law.

How Long We Keep Your Information

We keep your information only as long as needed for the purposes described in this policy. Service records, including your contact information and motorcycle details, are generally kept for [number] years so we can maintain a history of work done on your bike and meet legal, tax, and warranty requirements. When information is no longer needed, we delete or destroy it securely.

Your Choices and Rights

You can contact us at any time to:

Ask what personal information we have about you
Correct or update your information
Request that we delete your information, unless we need to keep it for legal or business reasons
Opt out of marketing emails or texts

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email, and from text messages by replying STOP. We will still send messages about service you’ve requested, such as updates on your bike.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top. If we make significant changes, we may also notify you by posting a notice on our website. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or want to make a request about your information, contact us:

Morgan’s Motors N Cycles
1528 W Jarvis Ave
Chicago, IL 60626
Phone: [+1 773-420-7086]
Email: [info@morgansmotorsncycles.com]

Privacy Policy
Morgan's Motors
N Cycles

MORGAN'S MOTORS-N-CYCLES

1528 W Jarvis Ave, Chicago, IL 60626 / 773-420-7086